MeanBuy - Frequently Asked Questions
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How can I track my order?

Once shipped, customer receives an SMS and E-mail on registered contact number and e-mail id containing courier company name and tracking number.
Alternatively, you can visit the My Orders page via the top menu.

I am unable to see my order details in my account What should i do?

Order tracking is only available for logged in customers. Please login via the top menu and browse directly to My Orders.

How long it takes to deliver the Order?

It takes 4-7 days to ship an order. Once shipped, a product should be delivered to you within 5 days. However, there might be some delay in delivery due to below mentioned reasons:

  • If the area where you live is very interior in the region.
  • Natural calamities like heavy rain, earthquakes etc.
  • Political disturbance, National and Regional holidays etc.

I missed the delivery of my order today so what can I do now?

We have you covered! We will call you and confirm your availability and reschedule the delivery for you.

Can I accept the package after checking the contents inside it?

Sorry, as per company policy, a package can’t be opened before delivery is accepted.

But you can accept the package & get in touch with us later in case you have any concerns.